Head of Marketing Operations · Bybit

Simon Ni

Building growth engines for 10M+ users at one of the world's top 3 crypto exchanges. Setting standards competitors are forced to follow.

$104B+
Campaign Volume
10M+
Users Operated
1,100%
Peak ROI

About

Senior Operations Expert with global vision

I lead 5 specialized teams — Campaign Ops, User Growth, Paid Media, Learn & SEO, and Web2 Partnership — operating the full user lifecycle for 10M+ users at Bybit.

My career at Bybit has been defined by one principle: build systems that competitors are forced to copy. From the industry's first on-chain holding tasks (Binance followed 3 months later) to the largest trading competition in crypto history ($104B WSOT volume), every innovation we ship raises the bar for the entire industry.

Operations should feel like product. Every campaign is a feature. Every touchpoint drives measurable value. Every process gets AB tested, iterated, and scaled — or killed.

Campaign Governance
User Lifecycle
Product-Led Growth
Team Management
AB Testing & Data
Cross-BU Orchestration
AI-Driven Operations
Global × Local Strategy
17.47%
Company eFTD Rebound
QoQ growth, reversing Q1 decline
5%→19.35%
eFTD CVR Surge
Unlockable Reward AB Test
$767M
Revenue Delivered
OKR 100%+ achieved
89.3%
Campaign CVR ATH
Football Season 2026

Flagship Projects

Challenge → Strategy → Result

Six projects that defined how Bybit operates.

0→1 Product

ByX Community

Challenge: Bybit had no social layer — users traded alone

Built social trading community from scratch in 4 months. Prediction Room, Livestream, Group Chat. 500 AI bots seeded 26% of early content. DAU hit 152K — #2 most-visited page across entire Bybit app.

152K
DAU ATH
$19.12B
Volume
$6.36M
Fee Revenue
6.6x
Growth Q/Q
Mega Campaign

WSOT 2025

Challenge: Top the industry's largest trading event for the 2nd year

Mobilized all BUs into unified war room. New PvP modes — 1v1 trading, Token Clash. $104B volume outperforming market by 6%. Highest ROI in 3 years running.

$104B
Volume
+6%
vs Market
#1
ROI in 3 yrs
All BU
War Room
Growth Innovation

EcoGalaxy Mantle Surge

Industry-first on-chain holding task · Binance copied 3 months later

Industrial-level DeFi API integration with 11 ecosystem partners. DEX-to-CEX funnel native to both worlds.

ROI 1,100%316K participants$32B volume18K eFTD
Governance

Campaign Governance System

From executing campaigns to governing the entire org

Cut quarterly campaigns from 500 to 100. Removed 44 low-ROI live campaigns. Fixed 28 violations affecting 1.5M users. Zero compliance incidents.

500→100 campaigns1.5M protected0 incidents
Revenue Driver

100M RWA Giveaway

Kickstarted RWA business from near-zero with minimal spend

Spot daily traders surged 564%, Perp +338%. Generated $1.56M in fees from ~$50K reward cost.

Spot +564%Perp +338%$1.56M fees
Sports Marketing

Football Season 2026

Community-rated #1 campaign · VIP-99 praised

FIFA Final tickets package. Industry-leading 89.3% CVR. $12M fee revenue.

26,268 eFTD89.3% CVR$12M feesROI 283%

Industry Firsts

Innovations competitors copied

Conceived, built, and shipped before anyone else in crypto.

On-Chain Holding Task

Industrial-level DeFi API integration. On-chain tasks → CEX rewards.

→ Binance copied 3 months later

1v1 Trading Competition

520K participants, $119B volume — surpassing WSOT 2024.

→ Industry-first format

Unlockable Reward Model

PDD-inspired progressive unlock. CVR surged 5% → 19.35%.

→ OKX adopted similar mechanics

GameFi Campaign (bbSOL Pet)

Feed-to-Earn pet. 1.5M participants ATH. 2/3 adopted bbSOL as PFP.

→ OKX & Bitget launched similar

Flash Sale Deposit Festival

"Double 11 for crypto." 131K participants, 292% of eFTD target.

→ Copied by multiple competitors

Token Clash PvP Mode

US election × crypto PK. 140K participants, $20B TVL at 227% target.

→ Replicated by OKX in December

Philosophy

How I think

"Competitors copy us, and we are willing to see it. We want to be the pioneer — not the follower."

— The principle behind every campaign we ship

Simplify, Don't Add

500 campaigns cut to 100. Fewer, bigger, better. Quality × precision beats volume × spray.

Product-Led Operations

Every campaign should feel like a product feature. Productize, templatize, scale — or kill it.

AB Test Everything

No gut feelings. Every major decision through rigorous testing before scaling.

Global Framework, Local Execution

Build the engine at HQ, let regions customize. Centralized governance, decentralized execution.